Shipping Policy
Welcome to Cumrige! We are committed to providing fast and reliable delivery service. All orders come with free shipping—no extra shipping fees required, so you can shop worry-free.
Shipping Coverage
Currently, Cumrige only ships within the United States.
Free shipping applies to the continental U.S. only.
Orders shipped to Alaska, Hawaii, and Puerto Rico are not eligible for free shipping, and additional fees may apply.
Our customer support team will contact you if extra shipping charges are required.
Processing & Delivery Time
| Region | Warehouse Location | Processing Time | Estimated Delivery Time | Shipping Fee |
|---|---|---|---|---|
| U.S. | U.S. local warehouse | Within 48 hours after purchase (usually by 3 PM the next business day) | 3–5 business days; some states may receive packages as soon as the next day | Free (Shipping Included) |
Once your order ships, a tracking number will be sent to your email so you can monitor your delivery in real time.
Address & Refusal Policy
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You may update the shipping address or cancel your order within 60 minutes after placing it.
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If your package is returned due to an incorrect address, no one available to receive it, or order refusal, you will be responsible for the return shipping fees.
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Once the package is shipped, all risks and ownership are transferred to the customer. Please ensure your delivery details are correct.
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If your package arrives damaged, please refuse to accept it and take photos as evidence. We will assist you with after-sales support.
Delivery Inspection & Confirmation
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Please inspect your items as soon as you receive them.
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If no issues are reported within 48 hours of delivery, the order will be considered successfully fulfilled.
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If you do not inspect the package upon delivery, it will be considered accepted and Cumrige will no longer be responsible for any issues.
Out-of-Stock Orders
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If an item is unexpectedly out of stock, we will contact you within 1 business day after the order is placed.
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You may choose to wait for restocking or cancel the order and receive a full refund.
Customer Support
If you have any questions, please feel free to reach out to our support team at:
support@cumrige.com
For return and refund details, please refer to our Return & Refund Policy. We are always improving our service to ensure every customer shops with complete peace of mind.